1. Acceptance

• The vendor is the company named on the purchase order. The buyer is the Tower Scaffolding and Insulation authorized person named on the purchase order.
  Acknowledge receipt of purchase order with expected shipment dates within 3 working days of receipt of a purchase order.

2. Certification

• Manufacturer’s signed C of C (certificate of conformance) and/or a signed Company C of C (certificate of conformance) (TDS) (MSDS) are required at Tower Scaffolding and Insulation’s discretion. (Note: Tower Scaffolding and Insulation will determine what product requires certificates of conformance, test reports, etc., Tower Scaffolding and Insulation will also determine what documents are kept, and their proper record retention under all interested parties)

3. Rated Orders per 15 CFR 700

• When applicable, Tower Scaffolding and Insulation will flow down Rated Order requirements based on our customer’s requirements. The flow-down info will include the appropriate Contract Number, appropriate priority rating, and program identification symbol (e.g., DOA1, DXA4, DON1). The vendor agrees that if and when a Rated Order Code is flowed down in accordance with 15 CFR 700, the vendor will comply with the requirements as follows: “This is a rated order certified for national defense use and you are required to follow all the provisions of the Defense Priorities and Allocations System regulations (15 CFR part 700).”

4. Shipping

• Transportation of purchased products will be complied with by the vendor as requested on the purchase order. No changes will be accepted unless approved by the buyer. Without a vendor packing slip and certification, no shipment will be received or processed for payment by the Quality Department.
• Packaging of products by the vendor will be the most cost-effective to ensure the best protection for the products purchased. Any multiple orders with a vendor will be consolidated to provide efficient management of transportation and costs.

5. Cancellation/Changes

• Upon written request to the vendor, the buyer may cancel all or any separate part of this purchase order.
• Buyer may make changes in the part number, quantity of the goods, transportation or ship to address. The buyer’s changes will be relayed to the vendor in writing or over the phone and any adjustments to the pricing related to the changes will be approved by the buyer in a timely manner (not to exceed 15 days).
• The vendor will make no change or revision without the buyer’s prior consent and any changes requested by the buyer will be subject to review for impact on the vendor’s warranty policy. No price change by the vendor will be instituted without authorization by the buyer.

6. Nonconforming Product

• If the product is non-conforming, the vendor must notify Tower Scaffolding and Insulation and make arrangements for disposition of non-compliant material. Tower Scaffolding and Insulation requires approval

7. Counterfeit Parts

• The vendor will confirm that no counterfeit parts will be shipped to Tower Scaffolding and Insulation. The vendor will only purchase parts directly from the Original Equipment Manufacturer, Original Component Manufacturer, or through an authorized manufacturer distributor.
• Vendor will notify the buyer with all documents pertaining to any parts identified as counterfeit parts from the supply chain, that were shipped to Tower Scaffolding and Insulation.
• If there is an occurrence of a counterfeit parts receipt, the vendor will, at their expense, replace the subject parts with certified parts.
• The vendor will establish and maintain a Counterfeit Parts Prevention and Control Plan.

8. Warranty/Product Claims

• Tower Scaffolding and Insulation has the right to return, reject, or refuse any unacceptable part as deemed necessary by Tower Scaffolding and Insulation’s Quality Department without any penalty from the vendor. The vendor will respond promptly to the buyer on any claims and provide the buyer with any changes to the vendor’s standard warranty policy.

9. General Requirements

• Vendors must have an established quality management system and apply appropriate controls to their direct and sub-tier vendors to ensure that the requirements of Tower Scaffolding and Insulation’s P.O. are met. Vendors must flow down to sub-tier vendors the applicable requirements in this purchase order. Right of access by Tower Scaffolding and Insulation, our customers, and approved persons (e.g., Regulatory authorities) involved in this P.O. to applicable areas of facilities and all applicable documented information pertaining to the P.O. at any level of the supply chain.
• Documented information created by and/or retained by vendors must be retained for 10 years by the vendor, and documented information must be disposition by shredding. Vendor must notify Tower Scaffolding and Insulation of all changes in product and/or process, changes of suppliers, changes of manufacturing facility location, and, where required, obtain Tower Scaffolding and Insulation’s. Approval.
• As part of Tower Scaffolding and Insulation’s control and monitoring for vendor approval, Tower Scaffolding and Insulation is monitoring the vendor’s processes, product, and service conformance (including warranty returns), which we require a >95% conformance and the vendor’s actual on-time-delivery must be >85%.
• Tower Scaffolding and Insulation requires vendors to have the necessary competence to perform all requested work on the P.O. Tower Scaffolding and Insulation determines the necessary competence for personnel doing work under our control that affects our Quality Management System and any competence required is listed on the P.O. By accepting the P.O., the vendor certifies that the required competence is available at the vendor’s company.
• Tower Scaffolding and Insulation wants our vendors to be aware of their contribution to our product and service conformity, to be aware of their contribution to product safety, and to ensure that all our vendors conduct their business for Tower Scaffolding and Insulation in an ethical manner.
• Tower Scaffolding and Insulation encourages our vendors to consider whether or not “Climate Change” is a relevant issue within your management system; If so we encourage you to take the appropriate actions.